Cool-it Inc. warrants its products to be free from defects in material and workmanship for 12 months (more if stated above) from date of shipment to the original consumer purchaser. This warranty covers any parts furnished from Cool-it Inc. factory but does not include labor of any kind and materials not furnished by Cool-it Inc. or any charges for any such labor or materials.
The limited warranty is void if the product is subjected to misuse, negligence, or operating conditions other than those for which such equipment was designed, or has been repaired or altered outside the factory of Cool-it Inc. or when chemicals or any ingredients other than approved permanent-type antifreeze, designed and sold solely for radiator use, are used in the radiator. This warranty does not cover physical or chemical effects of any corrosive substances in the operating environment or the equipment.
Always check the part that you are receiving and make sure that it’s not damaged. Check it when picking up by your drivers, dropping off by our drivers or receiving it from a courier. If you find any part damaged you must inform us immediately as claims will be rejected after receiving parts.
Upon receiving the item back into inventory, we will issue a credit back to the customer in the form of payment that the original order was received (Paypal, credit card, etc.)
